About W. Sumter Cox Painting Contractors, Charlotte, NC

HomeAbout W. Sumter Cox Painting Contractors, Charlotte, NC

Our local, family-owned company is invested in ensuring our neighbors get quality painting services throughout the Charlotte area.

Our History

About W. Sumter Cox Painting Contractors, Charlotte, NCMy dad’s journey into professional painting began one spring weekend in 1973, sparked by a simple request from a friend to help paint some windows. This small task quickly snowballed when another neighbor expressed interest in Dad’s help, igniting a long-held dream of running his own business. Leaving behind a promising career as a stockbroker, dad launched W. Sumter Cox Painting Contractors, fueled by a commitment to deliver exceptional customer service and quality workmanship.

I grew up around the business, working summers for dad and learning the trade firsthand from highly skilled painters. After college and graduate school, I pursued a different career path in marketing and communications, watching with pride as my dad built a solid brand and business. As his company approached 50 years in the Charlotte, North Carolina market, I made the decision to carry on his legacy and return to the company in 2021. It was one of the best decisions I’ve ever made.

I love this business. Every day, I get to see the power of delivering an exceptional customer experience and building a culture of opportunity for our team. It’s a privilege, a responsibility, and an honor to build upon my dad’s old-school commitment to customer service and the foundational values that ensure our continued growth and success.

-Sumter Cox, Jr.

Our Values

My dad had a secret: it’s about more than the paint. He built his business based on an awareness and commitment to operating on three core values that set us apart from the competition:

  • Trust- Before the brush hits the bucket, establishing trust and a relationship with our customers is critical. We’re committed to operating with integrity and making certain our customers are comfortable trusting their projects and properties to us.
  • Quality- We’re more than painters. We’re craftsmen, and there’s a difference. We’re passionate about our trade. We hire and train to a higher standard. We develop skills and follow a process for every task to ensure quality results that we can be proud of.
  • Service- It’s the little things. Being polite and conscientious. Communicating proactively. Being responsive. Anticipating your questions, needs, and yes, even your concerns. We obsess over the details and strive to deliver a level of service that makes us stand out from the crowd.

So that’s who we are. That’s our story, and since more than 80% of our business is driven by existing customers and their referrals, we’ll stick to it.

Experience the W. Sumter Cox difference. Contact us today.